Save AI
FAQ

Frequently asked questions

Privacy, supported sites, exports, cost, and account. Can't find your answer? Send us feedback.

Privacy & data

Is my chat content sent to your server?
It depends on the format. Word, Markdown, JSON, TXT and long screenshots are generated locally in your browser and are never sent anywhere. PDF is rendered on our server by default, so your conversation is uploaded for rendering — you can switch PDF to a local engine in Settings if you want nothing to leave your browser. Optional sign-in and anonymous usage analytics are the only other network calls.
Do you train models on my chats?
No. We don't train anything, and we don't have a data warehouse. There's no place for your conversations to land. The only thing we persist tied to a signed-in account is a daily export count, used only for capacity planning — never your chat content.
Is there a watermark on exports?
No. PDFs export without any watermark.
Does the extension read other tabs?
No. It only activates on the 14 AI domains it's whitelisted for. Open the manifest in chrome://extensions — the host_permissions field lists every site it can read, and that's the full list.

Supported sites & formats

Which AI sites are supported?
Fourteen: ChatGPT, Claude, Gemini, Google AI Studio, NotebookLM, DeepSeek, Grok, Microsoft Copilot, Perplexity, Kimi, Tencent Yuanbao, Doubao, Qwen, and GitHub conversations. We add more once they're stable.
Why is the export missing a few messages?
If a conversation is very long, some platforms lazy-load older messages and don't keep them in the DOM. Scroll to the top of the chat before exporting — that forces the page to re-render the full transcript.
Can I export code blocks with syntax highlighting?
Yes, in PDF and long-screenshot formats. Markdown export keeps the language tag (```python etc.) so your downstream tool can highlight it. Word turns code blocks into monospace boxes.
What about images, math, and tables in the chat?
All preserved in PDF and long-screenshot. Markdown export uses standard image syntax and LaTeX-style math. JSON export gives you raw text plus image URLs for downstream pipelines.
Can I export multiple conversations at once?
Not yet — current scope is one conversation per click. Batch export is on the roadmap. If you need it sooner, send a note and we'll bump it.

Exporting & troubleshooting

How do I export a chat to PDF, Word or Markdown?
Open the conversation, click the Save AI toolbar icon (or the camera button that appears on a message), and pick a format. The file downloads immediately — no setup required.
The export button doesn't appear — what should I do?
If you just installed the extension, refresh the AI tab once so the content script loads. The in-page button appears only on supported sites, and on some of them only when you hover over a message's action row. The toolbar icon and the right-click menu always work.
Why are some images missing from my export?
Images hosted on another domain need permission before they can be embedded. The first time you export images from a new site, accept the permission prompt. Images from ChatGPT, Gemini and Yuanbao are included automatically.
Can I choose which messages to export?
Yes. Open the preview, then select individual messages, or use the menu to keep only the questions or only the answers, before you save.
Can I change the PDF theme, font size or margins?
Yes. The preview toolbar has theme and font size controls, and Settings offers eight document themes plus width, table style, font and PDF margin options.
Does it work on Edge, Firefox or mobile?
It runs on Chrome today, with Edge and Firefox builds on the way. Browser extensions don't run on mobile browsers, so it is desktop-only for now.

Cost

Is it really free?
Yes — everything is free and unlimited. PDF, Word, Markdown, JSON, TXT and long screenshots, with no caps and no watermark.
Do you have ads?
No. No ads, no affiliate links, no sponsored content. The extension does what it says on the tin and gets out of the way.

Account & sign-in

Do I need an account?
No. The extension works without signing in. Google sign-in is optional and currently only used for the small admin console.
Which sign-in methods are supported?
Google sign-in only, for now. The reason is simple: we don't want to store passwords. Email/password is on the roadmap if there's demand.
Can I use the same account on multiple browsers?
Yes. The extension is per-browser; install it on each browser you use. There's no account-level state to sync right now.
How do I delete my account?
Submit a request via our Feedback page (include the email tied to your account) and we'll wipe it. Account data is just an email, Google ID, and timestamps — nothing else.